FAQ | Gliderskirt
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FAQ

Installation

How do I install my Glider Skirt?

Glider Skirt is designed to attach simply and safely to your glider chair and ottoman, with our patented safety technology nicely tucked away out of sight underneath to secure all potential pinch-points.

Click here to watch our (very exciting) step-by-step installation tutorial video by our Founder Amanda

We will also include a hard-copy visual installation guide in your package when you receive your Glider Skirt in the mail – go ahead, order yours now

Can I post pictures of my installed Glider Skirt on social media?

We thought you’d never ask Post away, tag your best friend, your best friend who has a baby or knows someone how has a baby, (your cute puppy’s insta-page?), but … don’t forget to tag our Glider Skirt Facebook, Instagram pages so we can see your safer and more stylish glider chair, and respond to you
We look forward to hearing from you

Shipping

What shipping methods are available?

We provide all major shipping methods upon check-out to meet your needs. Go to check-out and select the shipping method that’s best for you – we’re right here waiting to send your Glider Skirt to you

Do you ship internationally?

We sure can However, there is an additional shipping fee to send your Glider Skirt  outside of the U.S. Please simply add your shipping address to the cart and it will calculate your shipping charge automatically. If you experience any issues, please message us at [email protected]

How long will it take to get my pacakge?

Orders placed will ship either same day or will be processed and shipped the following business day.

Please note we do not deliver on Sundays or holidays.

Orders & Returns

How do I place an Order?

It’s easy Choose from our various Glider Skirt designs, click on shop now, go to the check-out and you’re off to the races

How can I cancel or change my order?

Our fulfillment system is set up to process quickly so that our customers get their products ASAP. Because of this, editing an already placed order isn’t possible at this time. If you’d like to cancel your order, please send a message to [email protected] or message us on our Contact page. A member of our team will follow up with you in 24-48 hours to help—and we’ll do our best to either switch out for another product you like better, cancel the order, or, if it’s too late to cancel, help you get a refund/return any product you don’t want to keep.

Do I need an account to place an order?

No, you don’t, BUT … by buying our product you have joined a really great family of people – so we would love to stay in touch with you to know how your experience has been with our product, so during your check-out process we would love for you to create an account, share your reviews and post your pictures on social media

How do I track my order?

Each order is issued a tracking number upon final check-out. You can use that to track your product on its way to you.

How can I return a product?

If you placed your order within the last 60 Days in the U.S. and you are not totally satisfied you can return it undamaged for a full refund or exchange of any of our other beautiful styles.
Customers who received free shipping are responsible for shipping costs on any returns or replacements which will be deducted from your refund amount. We do not charge restocking or returns fees.


*Please note we do not refund the cost for additional shipping options purchased at checkout.
International orders, and sale items are not eligible for returns. We will not be able to refund any duties & taxes paid by you. Orders shipped to countries outside of the US may be subject to import taxes, customs duties, and fees levied by the destination country. These fees are the responsibility of the purchaser.

To initiate a return, please message [email protected] with the following information:

The reason for your return.

If a picture would better describe your problem, please attach it to the message. We have solutions for many of the common problems that you may run into.

Your order number.

Describe the state of the box and packaging. Has the box been opened or Glider Skirt used? Have you tried to install your Glider Skirt?

Do you have any suggested improvements?

(This question helps us understand how we can do better and prevent any issues that you may have encountered.)

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"We have had our glider skirt on for almost a month. I feel so much safer knowing that (now) there is nothing in my baby's nursery that can hurt him."

Shannon Nicole K.

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Save your spot during our limited release of the first glider skirts.